Recent Why SERVPRO Posts


7/29/2021 (Permalink)

cleaning, disinfection, clean Choose SERVPRO of McAllen the professionals, when looking for a top of the line home/commercial disinfecting service!!!

Did you know the flu virus can travel up to 12 feet through the air, at 100 miles per hour? That’s faster than a running cheetah, hitting a max speed at about 70-80 mph, THAT’S CRAZY! But with that being said, flu season is right around the corner along with BACK TO SCHOOL. Weather your littles ones remain taking classes from home, or go back to school it’s important to realize that we may not be able to prevent our kids being exposed to germs and viruses.

Here at SERVPRO we understand the safety of our children is #1 priority over all, so we handle our disinfection cleaning services VERY seriously. Weather you’re using this service to prevent viruses or even after a covid-19 exposure, you can count on us to handle the job 100% to the fullest.

Our disinfection services are highly requested from schools, daycares to personal homes for the same reason that it provides an assuring feeling that our children will be safe inside the building or home as well.

We work 24/7/365, viruses don’t take vacations and neither do we! Being a family-owned franchise, we understand our children’s health and our own cant be delayed. Call us! For more information on our disinfection cleaning services!!

“It's 5 o'clock on the dot so….”

7/6/2021 (Permalink)


It's 5 am and for some reason you’re awake... Why is there a busted pipe in my kitchen? Why did I just wake up in a pool of water…? It is silly to think we could plan ahead of time a leaking fridge or sink. It is even MORE silly to think there was a company that provided 24/7/365 services in remediation and restoration. Oh, wait? THERE IS!

At SERVPRO, forget about having to wait for normal business hours! We work around the clock for our customers, so believe in us, the professionals, to make your experience trouble-free. Odor control, water mitigation, cleaning sanitation, debris removal, textile cleaning and more are just some of the services we offer for your home and/or business!

If you are undergoing some home/business damages or you are curious to know if you have water damage or you see mold growing give us a call, we’d be happy to take a look at it!

Who you gonna’ call? SERVPRO!

7/5/2021 (Permalink)

SERVPRO 24/7 - image of green SERVPRO vehicles in front of store Call SERVPRO McAllen NOW for more information!

That’s got to be the biggest question, you may ask yourself, when you’re standing Infront of a busted pipe in your kitchen or your husband tried building his own hot tub and now your whole living room is starting to look like a small kiddie pool? Who do we call??? SERVPRO!!

But, why? There’re multiple reasons why, but let’s start with the obvious.

Two words, 24/7. The fact that we are answering our phones no matter what time of the day it is, provides a relief to all our customers. That’s what were here for, to provide you a safe and restored home for you and your family!

Depending on the damage, taken by your home we take immediate action.

From clearing out your home; i.e., from all its interior belongings, cleaning and sanitizing.

To insurance claims, also! SERVPRO's claim services help us communication between the property owner, insurance company, and restoration professionals. The claims information is provided electronically, so it is available even after business hours.! Loss photographs, job cost estimates, necessary paperwork, and other important documents are all available electronically, making thigs easier to manage.

Your home is returned “Like it never even happened,” and I think that’s the best part for our customers! A fast quick process, in which you can claim your homes restoration process is done faster than ever!

Don’t think about it to much next time you ask, “why SERVPRO”? Being a family-owned franchise, the decision should come easy when choosing who to work in your home.


7/2/2021 (Permalink)

“Can you please make sure the burst pipe happens during business hours?”

At SERVPRO we know this will never be the scenario and that the worse case scenarios happen when we aren’t ready. Count on SERVPRO McAllen to be ready no matter what time or date of the year it is. Our shop light be off, our vehicles might be parked, but best assure that in your emergency need we will be there. We provide our services 24/7/365 for this reason. We want to be able to assure our clients that we are ready to tackle on the task no matter how big or small the job is. Rest assures the climate won’t stop us from sending out crews to inspect start and finish the job. Our services offer from helping you restore your home to helping you restore your textiles; know you will be receiving an experience where you’ll walk back into your home thinking, “Like it never even happened.”


7/1/2021 (Permalink)

App Icon Search for the green and orange icon, that's us!

Check it out! We have an app called, Ready Plan! We offer this for any home and/or business owners so they can be ahead of the game in the event of a disaster. We all know disasters can be overwhelmingly devastating, but it’s always a relief to know you have a plan and someone to count on in this event. SERVPRO!

PERKS of downloading our app

  • We provide a free assessment of your facility, (look at that instant budget save!)
  • Build a profile document in seconds where you will be provided with critical information you will need in the event of a disaster.
  • A detailed guide to help you get back into your home or business after a disaster.
  • Set your local SERVPRO Franchise Professional as your disaster mitigation and restoration.
  • The app will also provide you details in case of a disaster on immediate actions you can take for example shut off valve’s locations, priority areas and contact information (which will have u prepared and ready before a disaster)

Think about how all the information within our app, can help you and your business! With some of the tips we offer, you may even be avoiding any actual damage to your property! Also feel relieved, knowing we would be there by your side in the event anything does go wrong. Offering services 24/7, this app will lead you directly to the professionals and have you saving more than you ever imagined!

Downloading SERVPRO, Ready Plan has never been easier follow with these easy steps!

  • Visit and in seconds register for an account, using your email address as your username and choose a password. (save your password and email you’ll need to have this information close by for later)
  • Choose your local SERVPRO Franchise representative to contact in the event your home or business experiences fire, mold, water or other type of damage.
  • Begin creating an Emergency Ready Plan (ERP) for your property (you will also have the ability to add more than 1 property or business if that’s the scenario)
  • Go to your app store and download the SERVPRO, Ready Plan application on your tablet, blackberry, android or iPhone.
  • Log in using the email and password you created for your account back in step 1

And that’s it, it’s that simple! You’re now in and able to browse through all the above-mentioned features! Stay safe and welcome to the family!

SERVPRO stands by your side

6/30/2021 (Permalink)

On the Job - image of SERVPRO employees in PPE SERVPRO team suit ready!

Here at SERVPRO we provide all our employers with proper training and courses throughout the year to stay up to date on the many services we provide to our customers. Our employers are trained in various courses with The Institute of Inspection Cleaning and Restoration Certification (IICRC). These certificates i.e include fire and smoke restoration, odor control, trauma, water damage (are just a few of the courses our employers are certified in) This help us to be able to provide efficient, effective and quick services. From when you place your first call to get your free estimate to the very end when we hand over your home back to you looking, “Like it never even happened.” We even handle any paper work with your insurance making the call even easier to SERVPRO! SERVPRO stands by your side during these times of need, so you don’t have to worry about a thing!

SERVPRO is One Team

3/15/2021 (Permalink)

When the south-central region of the United States endured below-freezing temperatures for multiple consecutive days, they turned to one brand to help restore their homes and businesses that were affected by burst pipes and water damage: SERVPRO. As the temperatures dropped, the number of customers affected by flooding caused burst pipes to quickly increase. By the end of the week, tens of thousands of home and business owners were calling SERVPRO to mitigate the damage. There’s a reason why during the most historic cold snap in 70 years, residents of the south-central and southwestern part of the United States called SERVPRO. In fact, there are about 1700. These 1700 reasons show up in the form of franchises and crews that have left their home states, some for extended periods of time, to travel with their equipment and assist local franchises in the restoration of these homes and businesses that suffered water damage. The amazing thing about choosing SERVPRO of McAllen is that our customers don’t just get access to one restoration company, but they partner with a trusted name in the restoration industry that has access to a network of franchises that are willing to come and assist in historic events such as the one we as a region experienced in February of 2021. So no matter if it’s hurricanes or freezes, SERVPRO is always ready to unite forces to help a region restore its communities, living true to the tagline: One Team.

We Are Available Day Or Night!

5/15/2020 (Permalink)

Quick, Effective, and Friendly Local Water Removal Services

Many potential situations could happen in your home that may lead to needing professional water removal services. It is nothing to be ashamed of; it happens to many people every day. Accidents happen. What is important is how you quickly you can respond to the water damage. After all, it is imperative to clean up a spill of any kind swiftly to avoid future problems. 

Imagine a scenario where the sink in your bathroom suddenly begins to leak and leaves your home in desperate need of local water removal services. It is essential to know where the water shut-off is in your home, in case a situation like this was ever to occur. Imagine how much worse the standing water in your bathroom would be if it took you significant time to turn off the water. 

Promptly calling for professional help is also important to prevent other problems from occurring, such as the growth of a mold colony. At SERVPRO, we understand how imperative it is to arrive at your home in a timely manner. For this reason, we can gather a team of our highly certified water damage restoration technicians (WRT) and send them to your location as quickly as possible. Our technicians use advanced equipment and can walk you through the process of remediation step by step, keeping you informed the entire time we work in your home. 

Once inside of your home, our SERVPRO WRT could quickly bring wet/dry vacuums and extractors to your bathroom to clean up the standing water damage. You may think that our job might be done once the puddle is gone, but that isn't necessarily true. To help ensure that water damage doesn't set in, SERVPRO can use dehumidifiers, heaters, and air movers to ensure that any excess moisture in your bathroom is removed, especially from the floor tiles. Once finished, we can return your bathroom to you, "Like it never even happened." 

Our Certified Technicians Have The Experience To Service Your McAllen Home

5/15/2020 (Permalink)

How We Train for Mold Remediation in McAllen Homes 

Addressing mold growth in your home should not be something that you leave to chance or to the inexperienced handymen that you might designate for other repairs and upkeep. As tempting as it might be to save yourself some money and work on removing mold colonies yourself, many lack the expertise and extensive training available to our Applied Microbial Remediation Technicians (AMRT) obtaining their endorsements through the Institute of Inspection, Cleaning and Restoration Certification (IICRC.) 

Choosing among the professional teams in the area might not be as challenging as you might think, as many have built their names on false claims like mold removal instead of mold remediation for RGV properties. We have an honest approach to the way that we do business, and our SERVPRO professionals cannot and do not remove all mold from your home, because mold spores exist naturally in nearly every environment. These microorganisms only become a threat when dampness feeds these spores and allows them to root themselves into organic materials in the immediate area. 

While the process takes up to 72 hours to complete, mold damage can often go unnoticed in its earliest stages, leaving homeowners contending with a much more substantial situation once colonies eventually get discovered. The education of our technicians involves the best approaches for removing active colonization, including our line of potent antimicrobial solutions, media blasting, sanding, and lastly, controlled demolition. Removing colonization is only part of the solution, however. 

Our technicians must also address the moisture and dampness concerns that allowed for mold organism production in the first place. Between our team of general contractors and our experienced SERVPRO Water Restoration Technicians (WRT), we can provide immediate solutions to dampness and moisture concerns, including plumbing repair, reconstruction, and rapid drying for lingering water loss effects. 

SERVPRO Professionals Are Always Ready to Help

5/11/2020 (Permalink)

At SERVPRO of McAllen, our Team of Professionals are always ready to help.  It doesn't matter where the loss is, when the loss happens or what the loss is, we are always loaded and ready to head out and help assist our RGV Community with any or their Cleaning and Restoration needs.  

We are equipped to help numerous people and agencies at any given time, and we are equipped to help for long periods of time, until our help is no longer needed.  We will be the first onsite and the last to leave.  

With Hurricane season around the corner, When natural disasters or large commercial losses happen, make the SERVPRO of McAllen Team your first call! Trust the Professionals at SERVPRO to Get the Job Done in an efficient, correct, and Professional Manner!

24-Hour Emergency Board Up Services

5/11/2020 (Permalink)

Techs Performing Board up Services in McAllen Home No Matter the Time or Day, We are Ready to Help Assist you With your Emergency Board up Needs.

Boarding up damaged property is a burden that no one should ever have to go through, especially if it is your property that has been damaged.  

Boarding up damaged property incorrectly could cause secondary damages such as moisture or animal intrusion, making your stressful situation even worse.  Not to mention boarding up after damage, can be as dangerous as the damage itself.

SERVPRO of McAllen has many years experience is boarding up both commercial and residential properties.  Board-ups after fires, or abandoned homes are something that we are called out often to do.  SERVPRO of McAllen will also board up commercial properties if a car runs into your building, a rock is thrown through your window, or any other situation that would benefit from closing the damaged space.

Your SERVPRO of McAllen professionals can board up the damaged property and mitigate and remediate the original damage, providing you with peace of mind.  Make SERVPRO of McAllen your FIRST call. 956-631-0348

Customer Service Is Top Priority for SERVPRO of McAllen

5/11/2020 (Permalink)

When disaster strikes you or your family, your home or your business, the first call you should make is to SERVPRO of McAllen.  We have a 24/7/365 business phone that one of our SERVPRO of McAllen employees will answer, no matter what time of day or night...even on holidays.

Once you are on the phone with our office, we will ask you some questions about your home and your loss, which helps our crews know what equipment and supplies will best work for your situation at that time.  We will get your address and ask for insurance information as well, as we work directly with insurance agents so that all parties are aware of what is happening throughout the process.  

After assessing your loss, we will schedule a SERVPRO of McAllen crew to come out to your home or office as soon as possible to begin assessing the loss and to answer any questions you may have.  

Making SERVPRO of McAllen your first call after a water, fire, smoke, mold, biohazard, storm or commercial loss will always be the best call you'll make!  956-631-0348

We are your Local Cleaning Experts!

3/18/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of corona virus (also know as COVID-19) this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. 

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Center for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC's guidance for commercial spaces include:

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms
  • Offices 
  • Retail Spaces
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the corona virus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product line tested against this particular strain of the corona virus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your home or business needs deep cleaning services, call the experts today- 

SERVPRO of McAllen, (956) 631-0348

Here’s Why Your Business Needs a Disaster Plan

4/17/2019 (Permalink)

We are always on the look out for our community to make sure they are safe, and ready for when disaster strikes. Would your business be prepared to face all that Mother Nature can throw at it through floods, hurricanes, tornadoes, wildfires, and earthquakes? The most important key to survive these natural disasters is to be prepared for these situations. Being prepared for those situations involves creating a natural disaster plan for your business, and we are using this blog to list some aspects to consider when designing that plan.

Where to Begin

There are many things you will need to consider when developing a disaster plan for your business.

Some of the things you need to include in your considerations should be:

  1. Ways to protect your employees
  2. Ways to secure your assets
  3. Getting your business back up and running again

Many checklists have been made available through sources like the Red Cross, FEMA and that offer information that will help you identify areas that need to be included in your natural disaster preparedness plan. These sources will also help you see just how prepared you truly are.

Ways to Protect Employees

If disaster were to strike without warning, that very disaster plan could be the difference between life, and death. Hence it is important to have a plan in place that lays out procedures and safety measures for employees, and visitors to follow. Ensure that evacuation routes, and exits from your facility are all clearly marked, and visible, identify an area that will serve as a shelter, consider the installation of emergency lighting, and have designated staff “safety wardens” properly trained that will be ready and able to guide, and assist with all emergency efforts.

When picking out a shelter space, a basement or storm cellar is ideal in case of tornadoes or other high-wind situations. If you have no basement space, find a small interior room on the lowest level of the building, such as a closet or interior hallway.

Asset Protection Planning

Even if the business is located in a brick and mortar location, there will be decisions that need to be made concerning protecting the assets inside the building like equipment or merchandise, for example. Everything is at risk when a natural disaster strikes.

Always have a comprehensive, and up-to-date inventory of these items, and if possible, take photographs prior to a disaster as this is always helpful if insurance claims will have to be made. If you keep your assets stored on a computer server, take the steps necessary to ensure that your backup system is doing regular backups and utilize a cloud storage system, which cannot be damaged.

If you own your building, contact a contractor to uncover areas needing structural integrity improvements, who can walk you through possible safety upgrades and offer advice on any areas that may not withstand certain weather situations.

Getting Back to Business Quicker

Natural disasters can cause businesses to shut down for days or months until repairs can be made and structures are safe enough to enter and resume business. Every day you remain closed is another day of lost profits. Take precautions and set up an emergency fund to cover any additional costs that your insurance may not cover.

Locate and establish a relationship with a list of contractors who would be available for construction matters, and find a cleanup and restoration service that will be available to quickly respond to your emergency situation.

With SERVPRO of McAllen, you can count on us to get to the disaster faster, and make it "Like it never even happened". Our training, and expertise have prepared us to help with water damage, storm damage, fire damage, and mold remediation quickly, and effectively.

Knowing what to do when disaster strikes your business is of the utmost importance. When it comes to the cleanup & restoration aspects. You can depend on SERVPRO of McAllen to be there for you.

We Are Always Making Sure Your Family Is Prepared for Severe Weather

4/17/2019 (Permalink)

Always be prepared for disaster, Remeber SERVPRO of McAllen is always here to help!

Making Sure Your Family Is Prepared for Severe Weather | SERVPRO® of East Brownsville & South Padre Island - SERVPRO OF EAST BROWNSVILLE & SOUTH PADRE ISLAND Blog

Advanced warning is important for some types of severe weather, but unfortunately, there are also those occasions where Mother Nature allows no chance for advanced warning.

Take a look at some of these steps you can take as well as safety tips to follow that will ensure your family is prepared for various severe weather happenings.

Where to Start

Establishing a family emergency plan is one of the best ways to stay ahead of the weather and the havoc it can wreak.

It’s great if your family does have an emergency plan in place, but be sure to regularly discuss and review it when the weather seasons change so that everyone is on the same page and knows exactly what to do.

If you’ve not yet created a family emergency plan, we’ve listed some considerations for creating that plan:

1. How will emergency alerts and warnings be received?

Thanks to today’s technologies, emergency alerts, and warnings are “at our fingertips” through the use of smartphones equipped with a weather app or Google to quickly give emergency alerts, which provides you with valuable time in severe weather situations. If there is no smartphone available, warnings, and alerts are also still broadcast over the radio, and television.

2. What type of storm shelter do you have?

Determine where you will take shelter if you live in an area where tornadoes are common, and you have no basement. In that situation, you’ll want to be in the lowest part of your home in an interior room that is away from corners, windows, doors, and outside walls. Tornadoes aren’t the only weather situation that require a form of storm shelter, and you can get more information about those situations that call for them by visiting

3. What is our evacuation route?

When faced with evacuation as a result of hurricanes, flooding or fires, which can quickly force you out of your home, you should always have routes mapped out that can serve as an evacuation route. It’s wise to have multiple routes in the event that one is impassable, and make sure you have found places to stay with your pets along the way if you have furry family members to evacuate with.

4. How will the family stay in touch?

Your family needs to stay connected and it is easy to rely on cell phones for that purpose, but in a severe weather situation that may not be the way to stay in contact with each other. Weather can damage cell towers and cause power outages, phones could be lost or left behind, and batteries will die when there is no power to recharge them.

Your family needs an emergency communication plan, as well as a pre-arranged safe meeting place so that you can all meet there if separated.

If a storm does cause damage to your home or business, don’t hesitate to call your friends at SERVPRO of McAllen to get the cleanup & restoration process started.

Why SERVPRO of McAllen? What We Offer

4/15/2019 (Permalink)

If you are faced with a huge cleanup, and restoration after disaster strikes your home or business, time becomes an especially precious commodity. We understand the stress damage can cause. Whether its a water loss or a fire loss, we are always faster to your disaster! Disasters require a quick response, especially when it comes to your belongings, home, and business is on the line. It only takes minutes for damages to spread throughout your property. What separates us from our competitors is that we are more than just a cleanup, and restoration company. We  provide mold remediation, duct cleaning, bio hazard & trauma cleanups, construction, and board-up services. All of our technicians are highly trained, and certified to take care of any kind of job whether its a big loss or a small loss, we have the ability to get your life back to the way it was. We will continue to make water or fire damage "Like it never even happened."

We Make Our Applicants Our Priority.

4/15/2019 (Permalink)

Water or Fire damage in your home? Don't Worry we make damage "Like it never even happened".

Flood damage, burst pipes, and storms, OH MY! It feels like between all the crazy weather we have had in the past year, we have enough to worry about when it comes to potential water damages affecting your home or businesses. However, there is a hidden danger that lies within your home or business's walls that needs to be paid attention to. Leaking, and blocked appliances may not seem like a big deal, but it does not take a lot of time for a little leak to cause a lot of damage to your business. Taking the time to pay attention and keeping your appliances up to date can not only save you a lot of money in the long run, but it can also ensure you are keeping your property doors open and operating. Here are some helpful tips on how to make sure you're making your appliances a priority.

Mark Your Calendar

When you purchase new appliances, make sure you write down the expiration dates and recommended replacement dates on their parts and hoses. You have enough to remember throughout your busy days, so this allows you to write it down and forget about it (until the time comes to make replacements that is).

Make a Date Every Friday Afternoon

Cut out 30 minutes every Friday afternoon and walk around and check all your appliances that are hooked up to a water source. Check for blockages, the hoses, and any leaks, so that you can make sure you are not leaving them unattended for a whole weekend. A small leak over a two-day span could not only create a large amount of damage, but it could be the cause for you having to close your business's doors for a few days. Keeping up with your appliances will help keep your weekend as stress-free as possible.

Don't Put it Off

When you find the problem, fix the problem. Replace a leaky hose, or call a plumber to clear the blockage in your drains or sinks before it is too late. Finding and fixing an issue early on will save you a lot of trouble, time, and money, so don't put it off!

If you do find yourself with a water damage due to a faulty appliance, make sure you give SERVPRO of McAllen a call at (956)631-0348

We Are The Leader in Fire & Water Damage Restoration

4/15/2019 (Permalink)

SERVPRO of McAllen is always here to help!

With over 1,700 Franchises nationwide, SERVPRO is a leader in the restoration industry, and its professionals are faster to any size disaster. SERVPRO of McAllen professionals are available 24 hours/7 days a week, and are ready to restore or clean your property. When it comes to our customers home or business, our main priority in every job is to try, and restore everything back to preloss condition vs having to replace our customers valuables. Another reason to consider SERVPRO is that we have the training, experience, and equipment to quickly get your home looking its best. We take pride in our work to make sure that all of our customers are happy with the results of or work. We are a locally owned, and operated company so we’re already close by and ready to respond immediately when you need us. Day or night, rain or shine, we are always here to help make any kind of damage "Like it never even happened."

Water or Fire Damage? SERVPRO Has Got You Covered!

4/15/2019 (Permalink)

Whether you are building a new commercial structure from the ground up, or simply taking on a long overdue renovation project, it is a big job! The entire construction process can be lengthy, stressful, and messy!  After the job is complete you may be left with an even bigger mess to cleanup before you get your business up and running. Let SERVPRO of McAllen take care of that headache for you. Our full line of specialized cleaning services includes post-construction cleaning. You wouldn’t hire a car mechanic to repair an airplane, so why hire a maid service to tackle the big stuff? You need a specialist with the staff, equipment, and techniques to handle a large job. Our highly trained team members will clean every inch of your newly finished project, and make it shine for your opening day. As part of a national franchise system with over 40 years in the cleaning industry, SERVPRO of McAllen knows how to deliver on our promise of outstanding results. Call us today at (956)631-0348 for more information